About Me

I'm a cross-functional designer with 8+ years of experience.

How I think

I like solving problems, by designing and building things with people. I've worked everywhere between UX research, product design, and frontend engineering to deliver real working products that actually help people. All of this in organisations big to small.

My past work ranges from making big multinational corporates lots of money through the targeted design, testing, and implementation of simple consumer-facing usability + accessibility improvements, all the way to helping B2B SaaS startups reduce churn, and get new features to market quickly through the delivery of simultaneous research, design, and code deliverables.

When I put my UX engineering hat on, I thoroughly understand the little nuances of design and engineering collaboration. It saves a lot of time!

I'm the kind of designer that knows that using margin instead of padding in your components means that users are going to have a bad time on tablets and mobile devices because it often shrinks the effective touchable tap target area, making your app harder to interact with.

I'm the kind of engineer that understands the limitations and tradeoffs between unmoderated user research with a Figma prototype, and moderated usability testing with a static React prototype without a backend. Users can't input text into Figma prototypes, and this skews results especially with forms and wizards that explicitly depend on accurate user input.

My guiding belief is that if you don't deliver useful, impactful outcomes for your users, your company and team haven't earned your social license to operate.

I spend my spare time designing and building things.

Watchful

Design Lead

Sep 2024 → Sep 2026

Surveillance & Security

Watchful develops monitoring technology that helps security agents become up to 6x more productive. I lead design within a team of 6 engineers to develop the future of security.

Infinity Studio

Design Lead

Mar 2023 → Sep 2024

Geotechnical Engineering

Infinity Studio develops software for the geotechnical engineering sector, with an emphasis on automating tedious workflows that engineers have to manually process, calculate, and report on.

GoBoxer.com

Senior Product Designer

Oct 2022 → Mar 2023

Insurance / Machine Learning

Boxer is a now-defunct insurance platform developed to programatically generate insurance policies using machine learning. Most of my work here involved design system optimisation.

Cin7.com

Senior Product Designer

Nov 2020 → Oct 2022

Inventory Management

Cin7 is a fully integrated, cloud-based inventory management software system that streamlines stock management across multiple channels. I led a massive overhaul of their entire 20+ year old frontend, and improved design practices across the entire company while working there.

Samsung Electronics NZ

UX Consultant (Contract)

Aug 2020 → Nov 2020

Consumer Electronics

I was contracted to improve the system usability of their online ecommerce presence within partner stores in new zealand.

Swiftly.nz

Designer, Co-founder

Mar 2020 → Feb 2023

Ecommerce

Swiftly was an online store builder that I co-founded with 2 friends during the COVID-19 lockdown in New Zealand.

Voluntarily.nz

Design Lead

Jan 2019 → Aug 2020

Volunteer Management

Voluntarily was a volunteering platform run by the Pam Fergusson Charitable Trust. I joined as a designer to make it real and get the technology industry into schools to mentor children. The launch in schools across New Zealand was cancelled by the onset of the COVID-19 pandemic.

Qrious
Spark New Zealand

UX Designer

Jan 2017 → Feb 2019

Telecommunications

Worked on lots of different tools and platforms for Spark New Zealand and Qrious that served the tourism, transport, and marketing industries.